Country Context

Financial inclusion in Uganda has shown divergent trends of late. According to the 2013 FinScope survey, the proportion of Ugandans using “formal” financial services (excluding mobile money) was essentially unchanged from 2009 when the previous FinScope survey was conducted, despite growth in the number of commercial banks and branches. Use of formal banking also remained skewed towards wealthier and more urban residents, implying that access to and use of potentially useful savings and credit instruments is not yet widespread…Read More

FII Uganda Documents
FII Uganda Year One Survey - Questionnaire
FII Uganda Year One Survey - QuickSights Report
FII Uganda Year One - Agent Experience QuickSights Report
FII Uganda Year One - Consumer Voices QuickSights Report
FII Uganda Year One - Digital Pathways to Financial Inclusion Wave Report
FII Uganda Year Two Wave Report

Key Metrics

Source: FII Survey of Uganda, conducted September-December 2013; sample size=[3,000]

Mobile Phone	Total	Male	Female	Urban	Rural
Own Mobile Phone	62%	73%	52%	83%	58%
Own or Can Borrow Mobile Phone	87%	90%	85%	97%	85%
Own Sim Card	64%	75%	54%	83%	60%
Own or Can Borrow Sim Card	87%	90%	85%	96%	85%

Bank Accounts	Total	Male	Female	Urban	Rural
Own Bank Account	12%	18%	6.8%	24%	9.9%
Own or Have Access to Bank Account	14%	20%	8.4%	26%	12%
Active Bank Account User (Past 90 Days)	9.9%	15%	5.1%	20%	8.0%

Mobile Money Use	Total	Male	Female	Urban	Rural
Have Ever Used MM	43%	49%	38%	70%	38%
Active MM User (past 90 days)	37%	42%	32%	63%	32%
Registered MM User	29%	34%	25%	54%	25%
Registered Active MM User	26%	30%	22%	50%	22%

Mobile Money - Specific Uses	Total	Male	Female	Urban	Rural
Send Money to Others	20%	25%	15%	34%	17%
Receive Money From Others	25%	28%	23%	39%	23%
Buy Airtime Top-Ups	13%	17%	9.7%	28%	10%
Pay School Fee	2.4%	3.3%	1.6%	3.1%	2.3%
Pay Medical Bill	0.7%	0.7%	0.6%	1.6%	0.5%
Pay Utility Bill	1.5%	1.6%	1.5%	3.5%	1.2%
Pay Government Bill (Tax, Fine, or Fee)	0.4%	0.5%	0.4%	0.8%	0.4%